Category: Discount Store
Address: ZI Secteur C8, Avenue Pierre et Marie Curie, Saint-Laurent-du-Var, France
Phone: +33 4 93 14 00 83
“I was introduced to Ekolux by my architect. The reception in the shop seemed Professional and friendly. I was told that they have an installer: the procedure was simple: the guy comes when the units are installed, takes measurements to make a template, goes away , cuts the stones and comes back to install and treat the stone . So far no issue.
This is what I and my architect were told at different times.
In reality !
The guy has no transport to bring the stone to you !!! we had to rent a small lorry and ask teh builder to get the stone ! 200€
The workman set up his cutting "shop" on our terrace !!! NO PROTECTION , NO HOOVER! White DUST everywhere !
He needed help and the carpenters had to stop what they were paid to do to help him lift the stones ! Time wasted from the carpenters! More time more costly for me!
As they were still finishing painting and building the cabinets : the paint work was damaged , as well as the mechanisms in the drawers , fridges hindges were affected badly: I have to send a whole unit back . I am not talking about the joints of the tiles that are now different colours , how the varnish on the doors was affected... This is going to cost a lot more than planned.
I would like to attach photos of what our house looked like after 2 days !! the garden was white : there was dust everywhere, TV , computers, sensitive electrical appliances like a special oven etc and in the pool! I still have dust throughout the whole house after 2 days of intensive 2 cleaners (10 hours at 15€)
I was told that I had to treat the stone myself !!
What about if I put something on it and stained it ?
After the first day I called EKOLUX and expressed my dissatisfaction : I was told : " we sell stones we do not install them".
Ekolux is not interested in giving a service !
Basically you buy the stone there and nothingelse ! and it could and will COST YOU MUCH MORE !
I am an estate agent in the area and I certainly will share my experience and video! My archotect is as disgusted as I am.
I have no intention to encourage this type of service . Certainly not pay for it, as this is going to cost me a lot more.
RATE ???? Below ZERO !
Please call me if you want to see the photos ! ”